Terms & Conditions

Last Updated: 07 June 2026

Welcome to Nestora. By accessing and using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

1. About Us

Nestora is an online retail business operated by a sole trader based in New Zealand.

2. Products and Availability

We make reasonable efforts to ensure product descriptions, images, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to update product information without notice.

All products are subject to availability.

3. Orders

When you place an order, you are making an offer to purchase products from Nestora.

We reserve the right to accept, decline, or cancel any order for reasons including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incorrect customer information

If payment has been taken for a cancelled order, a full refund will be provided.

4. Pricing and Payment

All prices displayed on this website are in United States Dollars (USD) unless otherwise stated.

Payment must be completed before an order is processed. Payments are securely processed through third-party payment providers available on our Shopify store.

5. Shipping and Delivery

We aim to dispatch orders within reasonable timeframes.

Delivery times are estimates only and may vary depending on location, customs processing, carrier delays, weather conditions, or other factors beyond our control.

Risk in the goods passes to you upon delivery.

6. Returns and Refunds

Nothing in these Terms limits your rights under New Zealand consumer law.

Where required by the Consumer Guarantees Act 1993, customers are entitled to remedies if products are faulty, damaged, not as described, or otherwise fail to meet consumer guarantees.

For change-of-mind purchases, returns are accepted only where expressly stated in our Returns Policy.

Customers must contact us before returning any product.

7. Consumer Guarantees

If you are purchasing products for personal, domestic, or household use, your rights under the Consumer Guarantees Act 1993 apply.

These rights cannot be excluded except where permitted by New Zealand law.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, branding, and website design, is owned by or licensed to Nestora.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security
• Introduce malicious software or harmful code
• Use automated systems to access the website without permission

10. Privacy

We collect, use, and store personal information in accordance with our Privacy Policy and applicable New Zealand privacy laws.

By using this website, you consent to the collection and use of your information as described in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, Nestora shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of this website or any products purchased through it.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

12. Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

Any dispute arising from the use of this website shall be subject to the jurisdiction of the courts of New Zealand.

13. Contact

For questions regarding these Terms and Conditions, please contact:

Nestora
Email: nestoraglobalhub@gmail.com

New Zealand